A Year in Review: 2010

2010 is almost over - time flies!  We've achieved a lot over the last year, but it feels as though there're more ways for us to improve than ever before.  We'll have our hands full in 2011! 

We started working with thirty three new clients this year including Allied Properties REIT, IBM Canada, Greenwin and Whiterock REIT.  We are extremely grateful to all our clients, old and new.  Thanks for working with us and for trusting us to manage your data.  We'll continue to work hard to continually earn your business.

On the technology front we've made several advancements:

• We completely revamped our surveying process and got rid of transcription errors.  
• We continued to develop our mobile marketing technologies
• We standardized our integration services into a robust API
• We developed a systematic but flexible method for publishing building marketing sites
• We integrated email marketing capabilities into our services
• We updated our work order ticketing system to incorporate space planning services from third party interior designers.
• We developed a method to allow users to automatically update their own marketing and record drawings.
• We added a component to allow users to develop their own space plans.

There's much more under development, so stay tuned during 2011!

We completed our year end on October 31st and we are delighted to report that we've had yet another great year.  Our 14th profitable year in a row!  We've never posted a loss since we were incorporated.   Some years we did not make much, but we always made something.  We have a strong balance sheet: next to no debt and no outside investors.   We have built our processes and developed our software on our own dime. We're not beholden to anyone - except our clients of course! - and our staff.  There's no one out there that could 'pull the plug' on us.

These good results in tough times are due to team effort.  We're lucky to have a great group of smart and hard working people.  Not only do they fully apply themselves to the work at hand, they also put considerable effort into continually developing themselves and getting better at what they do.  It's very flattering that several of our folks have been head-hunted this year.  It's even more flattering that they have stayed with us! 

On a sad note, we regret that John Zsolt, our founder, friend and colleague is not around to see the success of the business that he started.  On March 1st we will be marking the second anniversary of his passing.  If he were still around, I am sure that we would be even further along.  But if he could see how we're doing now, I hope he would still feel proud.