Web Links May 13, 2008

• gethuman
  Are you fed up with wasting your time in annoying automated voice-mail systems? Help undermine this technology with gethuman.com. This site shows you how to get past voice-mail and speak to a real person at various companies.
• XML in 10 points
  A really good explanation of XML. Although it is not quite a house-hold term yet, XML appears in a lot of conversations. If you are curious, here's a nice, simple ten point list that explains what it is and what it is used for.